Ivonne “Eve” Roque: A Leader in Compliance and Risk Management with 17 Years of Industry Expertise

Ivonne “Eve” Roque has built a distinguished career spanning 17 years, focused on consumer and commercial compliance,
Anti-Money Laundering (AML) risk management, and strategic oversight. With an exceptional track record in designing and implementing risk and control programs, Eve has become an authority in regulatory remediation, enterprise risk assessments, and operational excellence across some of the world’s most influential financial institutions.

Eve’s career began at JPMorgan and Morgan Stanley, where she handled a range of complex risk and control issues across their global network of branches. As a risk and compliance principal in private banking and investments, she navigated regulatory audits, new product approvals, and managed trade approvals for Qualified Institutional Buyers (QIBs), structured notes, and private placements. Her responsibilities also included overseeing change management processes, conducting compliance risk assessments, and ensuring effective syndicate activities. Her early experience cultivated a deep understanding of the complexities of risk management and regulatory compliance, setting the stage for her future leadership roles.

In late 2013, Eve joined Citi as a Regulatory Executive and AML Advisory Lead, where she made significant strides in remediating and closing some of the bank’s most challenging regulatory issues. She spearheaded the resolution of four of Citi’s five longest-standing OCC Matters Requiring Attention (MRA) and FINRA Acceptance, Waiver & Consent agreement. Through her leadership, Citi established new compliance and operational controls, which included enhancing risk assessments, new product approvals, and refining change management processes. Her work in launching transaction monitoring standards and automated tooling helped transform key operational areas within Citi.

From 2019 to 2021, Eve was appointed Head of Client Workflow Supervision for Citi’s Private Wealth Management (PWM), managing $58 billion in assets. In this role, she led the creation of a nationwide team of registered principals and harmonized risk and control processes across multiple platforms. As a result, Citi significantly reduced lead times for establishing and managing complex client relationships. Eve also served as the designated Business Sanctions Risk Officer, Business Fraud Officer, and AML Compliance Risk Management team liaison, ensuring rigorous oversight of critical risk areas.
Currently, Eve serves as the Head of Risk Foundations for Compliance Risk Management Programs at Citi. In this capacity, she leads key initiatives including the Compliance Risk Appetite Statement refresh for both the Enterprise and Lines of Business, as well as the enhancement of the Compliance Risk Taxonomy, Compliance Risk Identification, and Compliance Risk Scenarios processes. These efforts have been crucial in strengthening the compliance risk management framework and enhancing organization resilience across the firm.

Eve holds an MBA with a focus in International Business and a suite of FINRA licenses, including Series 3, 4, 7, 9, 10, 24, 63, and 65. In 2023, she completed the Persuasive Leadership Development Certification from Wharton Executive Education and is a Certified Anti-Money Laundering Specialist (CAMS). Her relentless drive for learning and her passion for developing high-performing teams have positioned her as a thought leader in the industry.

Eve continues to push boundaries in compliance and risk management, drawing on her vast experience and expertise to ensure organizations remain at the forefront of regulatory excellence and operational integrity.

Worldwide Women’s Association Member Ivonne Roque can be found on the Association Directory, where she is looking forward to networking with you.