Category Archives: Vip Members

Andrea Lipp is the owner of Workplace-Change. She is highly skilled in change management and business transformation, and is passionate about her work. She is looking forward to connecting with likeminded professionals.

Czarina Sheikh Mathew has a career history spanning over 25 years and is currently the Executive Director of Imtiaz Consultancy Limited. She supports organisations to enhance the employee and customer experience via consultancy, training and coaching. Czarina brings customer-focused solutions to mitigate financial, operational and reputational risk across the business. With substantial experience as a Senior Leader, Service Delivery Professional and Customer Champion, Czarina has developed and executed strategy to enhance the customer journey. She is also a mentor for the Women in Tech Mentoring programme, an Executive Coach and Corporate Trainer. Czarina has been listed in the Top 100 UK Customer Experience Professionals 2021 and was a Judge at the UK Customer Experience Awards 2020.

Imtiaz Consultancy is a management practice that focuses on enhancing the customer experience via consultancy, training and coaching. They provide a unique service that offers both profit improvement and cost management initiatives to Medium and Enterprise organisations. By identifying cost savings, this releases funds that can be re-invested into the business to strengthen the management of people, platforms, practices and partners.

Czarina holds her Bachelor’s degree in Geography. In her spare time, she enjoys travel and running.

Anaida Deti is a Business Owner and Entrepreneur. She is passionate about her work and credits her success to perseverance, focus and hard work. She is looking forward to connecting with likeminded professionals.

Laura Petruso is an architect at Alpex Architecture, Ltd. She fell in love with the field due to a passion for buildings and living spaces, and is known for her design and attention to detail.

Laura earned her master’s degree in Architectural Design from the University Barlet and is a member of the Royal Institute. Looking ahead, she hopes to bring a stronger voice in the architect field, working on her own projects. Her key to success has been passion, love and dedication, and she is proud of her capacity to create and bring expectations. She looks forward to connecting with likeminded professionals.